Returns Policy


 

Shipping:

We ship worldwide. We use Royal Mail only.

Tracking information is emailed automatically to all customers.

 

Returns:

We do not offer returns, due to the nature of each garment being made to order.If items arrive damaged, they must be returned within 7 days of recieving the item. 

 

Press/sponsership enquiries:

meganmay@babydolclothing.com

 

Wholesale:

meganmay@babydolclothing.com

 

Privacy policy

This privacy policy is for the website [www.babydolclothing.com] and served by [Babydol Clothing] and governs the privacy of its users who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and the website owners.Furthermore the way this website processes, stores and protects user data and information will also be detailed within the policy.

 

The Website

 

This website and it's owners take a procative approach to user privacy and ensure the necessary steps are taken to protect the privacy of it's users throught their visiting experience. This website complies to all the UK national laws and requirments for user privacy.

 

Use of cookies

This website uses cookies to better the users experience whilst visiting the website. Where applicable this website uses a cookie control system allowing the customer on their first visit on the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit contect from users before leaving behind or reading files such as cookies on a user's computer/ device. Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interations and usage of the website.This allows the website, through its server to provide the user's with a tailored experience within this website.Users are advised that if they wish to deny the use and saving of cookies from this website on their computers hard drive they should take the necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors. This website uses tracking software to monitor it's visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The sofware will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. [http://www.google.com/privacy.html ]. Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such as cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal infromation is stored, saved or collected. 

 

Contact and Communication

Users contacting this website and/or it's owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal infrmation is kept quiet and stored securley until a time it is no longer required or has no use as detailed in the Data Protection Act 1998. Every effort has been ,ade to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.This website and it's owners use any of the information submitted to privide you with further information about the product/ services they offer to assist you in answering and questions or queries you may hvae submitted. This includes using your details to subscribe you to any newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company, a product or sevice that the email newsletter relates to. This is by no means an entire list of your user rights in regard to recievening email marketing material. Your details are not passed on to any third parties. 

 

Email Newsletter

This website operates an email newsletter program, used to inform subscribers abour products and services supplied by the website. Users can subscribe through an email automated process should they wish to do so at their own discretion. some subscriptions may be manually processed through prior written agreement with the user. Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003.  All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies/ people outside of the company that operated outside of this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy. Email marketing campaigns published by this website or it's owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a datebase for future analysis and evaluation. Such tracked activity may include; the opening of emails,forwarding of emails, the clicking of links within the email content,times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity. In compliance with  UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system.  This process is detailed at the footer of each email campaign.If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will be detailed instead. 

 

External Links

Although this website only looks to include quality, safe and relevant external links ,users are advised to adobt a polocy of caution before clicking any external weblinks mentioned throughout this website. The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and it's owners cannot be held liable for any damages or implications caused by visiting any external links mentioned. 

 

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve. Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This ay include the use of cookies, which may in turned be saved on your computers hard drive. Users should therefore note that they click on sponsored external linksat their own risk and this website and it's owners cannot be liable for any damages or implications caused by visiting an external links mentioned. 

Social Media Platforms

Communication, engagement and actions take through external social media platforms that this website and it's owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate/ engage upon them with due care and caution in regard to their own privacy and personal details. This website nor it's owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by email or telephone. The website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account. 

Shortened Links in Social Media 

This website and it's owners through social media platform accounts may share web links to relevent web pages. By default some social media platforms shorten lengthy urls. Users are advised to take caution and good judgement before clicking any shortened urls published on any social media platforms by this website and it's owners. Despite the best efforts to ensure the only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and it's owners cannot be held liable for any damages or implications caused by visiting any shortened links. 

 

Resources and Further Information